SHIPPING & RETURNS
Once the order is placed, a confirmation email will be sent. Orders are typically within 10 to 15 working days and additional 4 to 6 working days of the shipment time. Tracking details and other additional communication if required will be communicated from our office to the mentioned email id. All orders will be shipped from our studio by recognized courier service.
Shipping within India
We offer flat rate shipping on domestic (inside India) orders when paid for online by credit card or debit card. Once shipped please allow 3-5 working days from dispatch for your goods to reach the destination.
We offer calculated international shipping on all international orders (outside India) when paid for online by credit card or debit card. Once shipped please allow 10-15 working days from dispatch for your goods to reach the destination
If you wish to cancel your order, write to us within 24 hours of placing the order at firstname.lastname@example.org
Return and Exchange
We have made every effort to display as accurately as possible the colors of our products that appear on Kalki website. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.
If upon receipt of your order you find anything unsatisfactory, write to us at our official email ID email@example.com and refer to our terms and conditions. All products should be returned with the tags intact and in their original packaging, in an unwashed and undamaged condition. Once our team has checked the merchandise, you will receive an email confirming that your return has been accepted. Cost of the return will be borne by customer.
Please be careful while trying on items. Item should be returned new and unused as Kalki India holds the right to not to accept returns in case product is used or damaged by customer. We accept return within 12 days. And the payment will be returned in the same mode as received within 7-15 days. If the items are not received within 12 days, no exchange or return will be entertained.